Warranty & Return Policy

2026-01-18

Warranty & Return Policy

Liquidationsclub.com (“we” or “us”) warrants all audio products (including headphones, keyboards, and mice) against defects in material or workmanship for a period of either one (1) or two (2) years, depending on the specific product, from the date of original purchase from an authorized reseller or directly through our site.

This warranty is in lieu of all other warranties, expressed or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.

For sales fulfilled through third-party platforms (e.g., Amazon.com), we will provide a manufacturer’s warranty only for products shipped and sold directly by authorized sellers indicated on the platform.

Product Warranty Requirements

  • A valid proof of purchase (e.g., order confirmation, receipt) from an authorized reseller or our site is required to claim warranty services.

In-Warranty Replacement

A replacement order will be processed and shipped to you once the defective product is received and inspected at our warehouse.

Return Policy

To initiate a return or warranty claim, please follow these steps:

  1. Contact our Customer Service Team via email (support@liquidationsclub.com) and request a Return Authorization (RA) Form.
  2. Securely package the defective or returned unit, ensuring it is protected from damage during transit. Include the completed RA Form inside the package.
  3. Ship the package to our designated service facility (address provided with the RA Form). Package tracking is mandatory, and shipping insurance is recommended to cover loss or damage in transit.

Important Notes

  • Returns must be initiated within 30 days of purchase to qualify for a full refund.
  • We are not responsible for packages that are lost, damaged, or fail to reach our service facility.
  • Free return shipping is provided for in-warranty products (we will cover the cost to ship the replacement unit back to you).
  • When returning bundled accessories (e.g., companion microphones, charging cases), return all components of the bundle—not just the defective item(s).

Repairs

Due to the precision design and manufacturing process of most of our audio products, a repair service option is not available for consumer-grade items. Defective products covered under warranty will be replaced with a new or refurbished unit of the same model (or equivalent, if the model is discontinued).

Modification Date

This Policy was last updated on January 15, 2026